Policies & Procedures

How We Work

Clear, fair policies so you always know what to expect โ€” from booking to satisfaction guarantee.

Booking & Free Quotes

Every job starts with a free, in-person walk-through quote โ€” no obligation. We confirm scope and pricing with you before any work begins. RV cleaning is priced per linear foot; residential by square footage; commercial and jobsite work by custom written proposal.

Payment

Cancellations & Rescheduling

We ask for at least 24 hours' notice to cancel or reschedule. Cancellations inside that window are subject to a $50 fee to cover the reserved crew time.

Trip Fee & Service Area

We serve Quanah, Vernon, Childress, Chillicothe, Crowell, Hardeman County and the surrounding Northwest Texas area โ€” up to 60 miles from Quanah (79252). A $30 trip fee may apply where applicable; multi-unit jobsites farther out are handled by arrangement.

Satisfaction Guarantee

Your satisfaction matters. If something isn't right, let us know within 18 hours and we'll return for one complimentary re-service of the area in question before any refund is reviewed.

Access & Security

We enter by your key, a code, or a lockbox you provide. We never retrieve keys from third parties. You are always in control of access to your space.

Quality Assurance

Service Exclusions

RV: we do not service awnings, slide mechanical components, generators, or black, grey & sewage tanks.

Commercial / Jobsite: we do not provide hazardous, biohazard or trauma-scene cleanup, major construction debris hauling, high-rise or above-ground-level window work, or repairs and skilled-trade work.

Insurance & Compliance

RV Interior Care, LLC carries General Liability and Workers' Compensation coverage and is bonded for your protection. Certificates of Insurance, vendor packets, and background/drug-screening verification are available for commercial clients. NAICS: 561720, 561790, 561210.

Referral Program

Love your clean? Refer a friend โ€” when they book, you get $20 off your next clean or linen swap.

Get Your Price Now Contact Us

Questions about any policy? Call or text 940-839-9389 or email info@rvinteriorcare.com.

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